Engagement Gift FAQs
Everything you need to know before sending a personalised engagement gift.
How quickly do engagement gifts dispatch? ›
We offer next-business-day dispatch on personalised engagement gifts and engagement gift boxes.
Melbourne Metro same-day delivery is available on selected days and locations, with cut-off times applying.
Standard delivery usually takes 2–5 business days, while Express delivery usually takes 1–3 business days depending on your location.
We recommend selecting Express if you need your engagement gift to arrive quickly for a party, dinner or last-minute celebration.
We use third-party couriers, so exact delivery dates can’t be guaranteed.
Can I personalise the engagement gift? ›
Yes. Each engagement gift can be personalised with your own photo, message or custom bottle label.
You can add a favourite photo of the couple, their names, engagement date, or a short message that makes the gift feel thoughtful without going over the top.
It’s designed to feel personal, premium and properly considered — not like something grabbed on the way there.
Are these engagement gifts suitable for couples? ›
Yes. Our engagement gift boxes are designed for couples to enjoy together, with personalised alcohol, premium treats and add-ons that feel celebration-ready.
They work well for engagement parties, post-proposal surprises, dinner celebrations, or sending directly when you can’t be there in person.
Can I send the gift directly to the engaged couple? ›
Yes. You can send your engagement gift directly to the couple’s address at checkout.
You can also include a personal message, so it arrives ready to open and enjoy.
What payment options do you accept? ›
We accept Visa, Mastercard, AMEX, Apple Pay, Google Pay, PayPal, AfterPay and more.
How can I contact customer support? ›
Email us at hello@theneighbourscellar.com.au or use live chat on our website.
