'THE PERFECT GIFT FOR THOSE THAT HAVE EVERYTHING'
The Neighbours Cellar
Shipping and Delivery

Shipping and Delivery

We've got your gift delivery covered, ensuring it arrives safe, sound, and right on time! And guess what? We've got an awesome shipping option for everyone, so you can choose the perfect fit for your gifting adventure!

How much?

This option depends on the location — you'll be given a live cost at checkout.

When is this option available?

Weekdays, Monday to Friday.

When would I use this option?

If you've left it late and the delivery address is in Melbourne Metro. Order before 12pm on a weekday.

What time of day is the gift box delivered?

Order before 12pm on a weekday and we'll aim to deliver that day. Orders placed after 12pm are delivered the next business day — so an order at 3pm on Wednesday arrives Thursday.

Gift boxes are typically delivered between 9am and 6pm. We'll pass any timing requests on to our drivers, but we can't guarantee a specific delivery time.

What area does this cover?

The majority of Metro Melbourne, within a 50km radius of our facility in Melbourne's South East.

What else?

We can't deliver to PO Boxes through this service. Please use our standard or express options for PO Box delivery.

How much?

$14.90. Larger bulk quantity orders may result in an increase in shipping costs.

When is this option available?

Delivered Monday to Friday.

When would I use this option?

If you've planned ahead and don't need your gift delivered by a certain date.

When will my gift box be delivered?

Every order is dispatched the next business day. Standard delivery then takes 2–8 business days, depending on your location:

Metro NSW, VIC & QLD: 2–4 business days

Adelaide & metro QLD: 3–5 business days

Regional VIC, NSW, SA & QLD: 5–7 business days

WA, NT & remote: 7–8 business days, and occasionally beyond

We use third-party couriers, so exact delivery dates can't be guaranteed. Need it fast? Choose Express at checkout.

What area does this cover?

Australia wide.

What else?

As most of our gift packs include alcohol, if no one is home at the time of delivery the gift box will be left at the nearest Australia Post outlet or postal collection point. It's held there for 14 days. Updates go to the number provided at checkout.

How much?

$19.90. Larger bulk quantity orders may result in an increase in shipping costs.

When is this option available?

Delivered Monday to Friday.

When would I use this option?

If you need it sooner — ideally order Monday or Tuesday if you need it for the weekend.

When will my gift box be delivered?

Every order is dispatched the next business day. Express delivery then takes 1–4 business days, depending on your location:

Metro NSW, VIC & QLD: 1–2 business days

Regional VIC, NSW, SA & QLD: 2–3 business days

WA, NT & remote: 3–4 business days

We use third-party couriers, so exact delivery dates can't be guaranteed.

What area does this cover?

Australia wide.

What else?

As most of our gift packs include alcohol, if no one is home at the time of delivery the gift box will be left at the nearest Australia Post outlet. It's held there for 14 days. Updates go to the number provided at checkout.

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