Orders for our standard or logo gift boxes are typically dispatched the next day, and same-day dispatch is available for orders placed before 10 am.

For orders involving custom-branded gift boxes or unusual requests, we aim to dispatch within 3 weeks of design approval.

We understand the urgency of meeting deadlines, and can rush certain orders if necessary. If you're working towards a tight deadline, please reach out to James at 0432 940 928 or james@theneighbourscellar.com.au to confirm feasibility.

Absolutely! Whether you need just one gift or a thousand, you can order them all online through our easy-to-use Box Builder or by choosing from our ready-made packs. You can even mix and match alcohol to suit your recipients making it simple to create something that feels personal every time.

Yes, absolutely! You can ship gifts straight to your clients or recipients whether it’s one gift or hundreds going to different addresses. Our online system now makes it easy to manage multi-location shipping, so you can simply upload or enter the addresses at the delivery address page and we’ll handle the rest.

Indeed, for custom-branded gift boxes, there is a minimum order quantity of 40 gifts. A dispatch lead time of 3 weeks applies to these orders.

No minimum order quantities are imposed for our standard gift box or gift box with logo options.

Absolutely, we do! We are more than happy to offer substantial discounts for large orders. Discounts start at $2,000 and are automatically applied to your cart.

We have an in-house design team ready to assist with basic label and gift box design. We provide multiple designs for your feedback and revisions, all at no extra cost.

Get in touch with James at james@theneighbourscellar.com.au or 0432 940 928 who can help.