Birthday Wine Gift FAQs
Everything you need to know before sending a personalised birthday wine gift.
How quickly does my birthday wine gift dispatch? ›
Every order is dispatched the next business day. In Melbourne Metro you can choose same-day delivery on weekdays for orders placed before 12pm.
Delivery estimates: Standard 2–8 business days · Express 1–4 business days, depending on your location.
Shipping: Standard $14.90 · Express $19.90. Larger bulk quantity orders may result in an increase in shipping costs.
NSW, VIC and QLD metro areas usually land at the lower end of these estimates. WA, NT and rural areas sit at the upper end, and occasionally beyond.
We use third-party couriers, so exact delivery dates can't be guaranteed. Need it fast? Choose Express at checkout.
Can I personalise the birthday wine gift with a photo? ›
Yes. Every personalised birthday wine gift can be customised with your own photo, a name, a message, or a combination of all three.
Upload a favourite photo, add their name and a short message — we print it directly on the custom wine label so it looks premium and personal from the moment it arrives.
It's the kind of birthday wine gift that looks like it took weeks to put together. It takes about two minutes.
Is a personalised wine bottle a good birthday gift for her? ›
It's one of our most popular birthday wine gifts for her — especially for mum, wife, girlfriend, sister and best friend birthdays where flowers feel too generic.
A personalised birthday wine gift with her photo on the label is personal, premium and genuinely unexpected. The kind of gift she'll talk about long after the bottle is gone.
What's included in the birthday wine gift box? ›
Each birthday wine gift box includes a personalised wine bottle with your custom label, plus a curated selection of boutique treats — chocolates, candles and premium add-ons chosen to complement the wine perfectly.
You can also add a gift card message at checkout so it arrives ready to open — no wrapping required.
Can I send the birthday wine gift directly to them? ›
Yes. You can send your personalised birthday wine gift directly to any address at checkout across Australia.
You can also include a personal card message so it arrives ready to celebrate.
What payment options do you accept? ›
We accept Visa, Mastercard, AMEX, Apple Pay, Google Pay, PayPal, AfterPay and more.
How can I contact customer support? ›
Email us at hello@theneighbourscellar.com.au or use live chat on our website.
