Orders for our standard or logo gift boxes are typically dispatched the next day, and same-day dispatch is available for orders placed before 10 am.

For orders involving custom-branded gift boxes or unusual requests, we aim to dispatch within 3 weeks of design approval.

We understand the urgency of meeting deadlines, and can rush certain orders if necessary. If you're working towards a tight deadline, please reach out to James at 0432 940 928 or james@theneighbourscellar.com.au to confirm feasibility.

Certainly. You can select any delivery address within the country. Regrettably, we only offer single-address shipping through our online system. If you have multiple gifts going to various locations, please connect with James at 0432 940 028 or via email at james@theneighbourscellar.com.au. He will be happy to help.

Choosing to invest in branded gifts for your business has numerous advantages. It helps amplify your brand's reach and recognition, standing out amid the competitive market. Additionally, branded gifts promote customer loyalty, turning them into brand ambassadors. Moreover, it is a cost-effective marketing strategy, delivering continuous brand exposure to a broad audience. Investing in branded gifts fortifies your brand messaging, enhances customer relationships, and fuels business growth.

Indeed, for custom-branded gift boxes, there is a minimum order quantity of 40 gifts. A dispatch lead time of 3 weeks applies to these orders.

No minimum order quantities are imposed for our standard gift box or gift box with logo options.

We have no minimum order quantities for gifts with our standard or logo gift boxes.

To purchase custom-branded gift boxes, you need to order at least 40 items. To obtain a quote and discuss gift box designs, please reach out to James at 0432 940 928 or via email at james@theneighbourscellar.com.au.

We're always ready to cater to your needs, regardless of the size or complexity of the request. If you're seeking products not listed on our website or have a unique order request, please contact James.

Absolutely, we do! We are more than happy to offer substantial discounts for large orders. If your order total is over $1,000 (ex shipping), a 10% discount is automatically applied at checkout. For orders over $2,500 (ex shipping), we offer a 12.5% discount, and for those grand orders exceeding $5,000 (ex shipping), we offer a 15% discount.

We have an in-house design team ready to assist with basic label and gift box design. We provide multiple designs for your feedback and revisions, all at no extra cost.

Get in touch with James at james@theneighbourscellar.com.au or 0432 940 928 who can help.

Absolutely, let us know and we can provide you with the templates.